Privacy Policy

Welcome to Balance Core Top ("we," "our," or "us"). Protecting your privacy is a top priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you engage with our fitness and wellness services.

1. Information We Collect

Personal Information

• Name
• Email address
• Phone number
• Mailing address (for billing and membership purposes)

Fitness & Wellness Data

• Membership details and program preferences
• Health and fitness goals (if voluntarily provided)
• Participation in training sessions and recovery programs

Technical Data

• IP address
• Browser type and version
• Device type and operating system

Payment Information

• Credit/debit card details
• Billing address (for payment processing)

Usage Data

• Pages visited, time spent on our website, and services browsed

2. How We Use Your Information

Providing & Enhancing Services

• Process memberships, bookings, and wellness program enrollments
• Offer personalized training and recovery plans

Communication & Updates

• Send session reminders, schedule updates, and exclusive offers (with your consent)
• Notify you about changes to our services or policies

Secure Payments

• Ensure secure processing of membership and service transactions

Improving User Experience

• Analyze engagement trends to enhance our training and wellness programs

Legal Compliance

• Comply with applicable laws and regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share data with:

Service Providers

• Payment processors, scheduling platforms, and fitness app integrations

Legal Authorities

• When required by law or to protect our legal rights

4. Cookies & Tracking Technologies

We use cookies to:

• Enhance website performance and functionality
• Provide a personalized browsing experience
• Track website usage for analytics and service improvement

You can manage or disable cookies in your browser settings. Note that some features may not function properly without cookies.

5. Data Security

We implement industry-standard security measures, including encryption, to protect your personal data. However, no online system can guarantee complete security.

6. Your Rights

You have the right to:

• Access and review your personal information
• Request corrections or updates to your data
• Delete your account and associated data
• Opt out of receiving promotional communications

To exercise these rights, contact us at info@balancecoretop.com.

7. Contact Us

If you have any questions about this Privacy Policy, feel free to reach out:

📍 4302 St Jean Baptiste St, Baie St Paul, Quebec, G0A 1B0, Canada

📧 info@balancecoretop.com

📞 +1 418-240-1030